Product specifications
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The Cintiq Pro 24 Creative Pen & Touch Display from Wacom is a drawing tablet featuring a 23.6″ IPS display with a 3840 x 2160 4K resolution. For color accuracy, it covers 99% of the Adobe RGB color space and supports 1.07 billion colors, ideal for professionals handling color-sensitive work. Thanks to its etched glass screen, you can see and draw directly where you want to with minimal parallax for a pen-on-paper feel. Connect it to your system via USB Type-C, HDMI, or DisplayPort. On the back is a built-in stand that supports up to 20° to fit your viewing and drawing preference. Moreover, it comes with an Expresses remote and a Wacom Pro Pen 2 stylus to help you get started creating. |
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Wacom Cintiq Pro Engine Transform your Cintiq Pro into its own standalone creative pen computer with the optional Wacom Cintiq Pro Engine creative PC module. This module attaches into the back of your Cintiq Pro, eliminating cables and providing you with up to an Intel Xeon processor and NVIDIA Quadro graphics for a more convenient and powerful system. |
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ExpressKey Remote The included ExpressKey Remote has 17 custom application-specific keys and a finger-sensitive Touch Ring for access to time-saving shortcuts.
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| OS | Windows®, macOS |
| Aspect ratio | 9 |
| Working area | 522 x 294 mm |
| Resolution | 5080 LPI |
| Pressure levels | 8192 |
| Number of Colors | 1.073 billion color's |
| Viewing Angle | 176° |
| Brightness | 350 cd/m² |
| Display resolution | 3840 x 2160 pixels |
| Input voltage | 100 - 240 V |
| Item model number | DTK-2420 |
| Color | Black |
| What's in the box | USB Type-A RF Dongle, Micro-USB Charger Cable, Pen Stand, 6 x Standard Replacement Tips, 4 x Felt Replacement Tips, Nib Removal Tool, 180W AC Adapter, Power Cable, USB Type-A Cable, USB Type-C Cable, DisplayPort Cable, HDMI Cable, DisplayPort to mini–DisplayPort Adapter, Cleaning Cloth |
| Item Weight | 7 kg |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
