Product specifications
You™re answering questions, joining meetings, helping customers”but long days don™t have to feel that way. When you need to wear a headset for hours, the Blackwire 5200 Series is the one for you. Ergonomically designed, it's comfortable enough to wear all day”even on the longest calls. And you get the freedom to plug into the compatible device of your choice with 3.5mm connectivity
Built for Compatibility
All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms “ we just work. Poly solutions provide excellent audio quality for both you and those on the other end of the call “ no matter your platform of choice.
Connectivity options
Manage your PC calls using USB or USB-C, or plug directly into your smartphone or tablet with the 3.5 mm connection.
Comfort and durability
Ultra-soft leatherette ear cushions (Blackwire 5220) wrapped around pillow-soft memory foam provide all-day comfort. A lightweight cushioned metal headband offers durability and a comfortable custom fit.
Wearing style choice
Two wearing styles are available: hi-fi stereo (Blackwire 5220) for those who want a richer, immersive experience, or monaural (Blackwire 5210) design for those who prefer to leave one ear open.
Simple call management
Use the intuitive inline controls to answer/end calls, control volume, and mute to simplify call management. Conveniently placed audio and visual alerts provide helpful but unobtrusive user call, mute, and volume status.
Outstanding audio quality
Clear, natural and rich audio with wideband audio”a noise-canceling microphone”along with enhanced digital signal processing (DSP).
Dynamic EQ
A dynamic EQ feature optimizes the quality of your voice on calls, and automatically adjusts the EQ settings when you want hi-fit sound for listening to music or for multimedia playback.
Rapid deployment, future ready
Easy installation and UC Toolkit resources make IT deployment and management painless, while upgradable firmware and software ensure compatibility and feature support.
Performance | |
---|---|
Product type | Headset |
Microphone type | Boom |
Recommended usage | Office/Call center |
Headset type | Binaural |
Wearing style | Head-band |
Product colour | Black, Red |
Volume control | Button |
Technical details | |
Headset type | Binaural |
Wearing style | Head-band |
Product colour | Black, Red |
Design | |
Product type | Headset |
Microphone type | Boom |
Headset type | Binaural |
Wearing style | Head-band |
Product colour | Black, Red |
Volume control | Button |
Harmonized System (HS) code | 85183000 |
Ports & interfaces | |
Connectivity technology | Wired |
3.5 mm connector | Yes |
USB connectivity | Yes |
USB connector | USB Type-A |
Bluetooth | No |
Headphones | |
Ear coupling | Supraaural |
Headphone frequency | 20 - 20000 Hz |
Microphone | |
Microphone type | Boom |
Microphone mute | Yes |
Microphone noise-canceling | Yes |
Weight & dimensions | |
Weight | 164.2 g |
Logistics data | |
Harmonized System (HS) code | 85183000 |
Supplier features | |
Harmonized System (HS) code | 85183000 |
Other features | |
Volume control | Button |
Harmonized System (HS) code | 85183000 |
Accessories
Reviews
Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.