Product specifications
Philips Hue White ambience Enrave medium ceiling lamp
Type: Smart ceiling light
Interface: Bluetooth
Product colour: Black
Energy efficiency class: F
Bulb voltage: LED
AC input voltage: LED
Width: 381 mm
Depth: 381 mm
Height: 86 mm
Package width: 437 mm
Package depth: 457 mm
Package height: 100 mm
Quantity per pack: 1 pc(s)
| Features | |
|---|---|
| Fixture dimmable | Yes |
| Bulb type | LED |
| Suitable location | Bedroom, Living room |
| Protection class | I |
| Number of bulbs | 1 bulb(s) |
| Material | Metal |
| Lighting style | Modern |
| Light colour | White |
| International Protection (IP) code | IP20 |
| Product colour | Black |
| Fitting/cap type | Non-changeable bulb(s) |
| Type | Smart ceiling light |
| Luminous flux | 2450 lm |
| Bulb lifetime | 25000 h |
| Bulb technology | LED |
| Bulb power | 19.2 W |
| Interface | Bluetooth |
| Colour temperature (min) | 2200 K |
| Colour temperature (max) | 6500 K |
| Housing material | Metal |
| Power | |
| AC input voltage | LED |
| AC input frequency | 50-60 Hz |
| Bulb voltage | LED |
| Energy efficiency class | F |
| Weight & dimensions | |
| Width | 381 mm |
| Height | 86 mm |
| Length | 381 mm |
| Weight | 2.59 kg |
| Depth | 381 mm |
| Package width | 437 mm |
| Package height | 100 mm |
| Package weight | 3.39 kg |
| Package depth | 457 mm |
| Packaging data | |
| Package width | 437 mm |
| Package height | 100 mm |
| Package weight | 3.39 kg |
| Package depth | 457 mm |
| Package net weight | 2.59 kg |
| Package gross weight | 3.39 kg |
| Packaging content | |
| Quantity per pack | 1 pc(s) |
| Technical details | |
| Fixture dimmable | Yes |
| Bulb type | LED |
| Suitable location | Bedroom, Living room |
| Number of bulbs | 1 bulb(s) |
| Material | Metal |
| Lighting style | Modern |
| Light colour | White |
| Fitting/cap type | Non-changeable bulb(s) |
| Type | Smart ceiling light |
| Luminous flux | 2450 lm |
| Bulb lifetime | 25000 h |
| Bulb technology | LED |
| Bulb voltage | LED |
| Bulb power | 19.2 W |
| Dimmable with Hue app & switch | Yes |
| Interface | Bluetooth |
| Input voltage | 50–60 Hz |
| Energy efficiency class | F |
| Design | |
| Protection class | I |
| Material | Metal |
| International Protection (IP) code | IP20 |
| Product colour | Black |
| Logistics data | |
| 12NC Logistic code(s) | 915005996701 |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
