Product specifications
Conquer the Battlefield
The MAG series was born through rigorous quality testing and designed to be a symbol of sturdiness and durability. Focused on providing the best user experience, the MAG series has a simple installation process coupled with a friendly user interface making it the best choice for entry level gamers.
PREMIUM HARDWARE DESIGN
With years of experience, MSI is no stranger to building high-performance motherboards. Our R&D and engineering teams have reviewed countless designs, evaluated a wide selection of high quality components, and developed products for reliability even under extreme conditions.
THERMAL SOLUTION FOR MORE CORES AND HIGHER PERFORMANCE
With more cores processors, thermal and power design is more important to make sure the temperature keeps lower. MSI extended PWM heatsink and enhanced circuit design ensures even high-end CPU to run in full speed with MSI motherboards.
M.2 SHIELD FROZR
World s fastest SSDs can start to lower performance when getting hot. Part of the motherboards heatsink design, M.2 Shield Frozr is the next generation M.2 thermal solution to avoid this by offering the best thermal protection to make sure that SSD maintains maximum performance.
FULLY CONTROLLABLE IN BIOS AND SOFTWARE
MSI motherboards let you manage speeds and temperatures for all your system and CPU fans. Total Fan Control allows you check your primary system characteristics in a simplified graphical interface. You can also set up to 4 temperature targets for CPU and motherboard, which will adjust the fan speeds automatically.
OPTIMIZED FOR WATER COOLING
Designed to support the most popular All-In-One & customized water cooling solutions on the market. A dedicated water pump PIN header supports up to 3 amp, giving you full control of the water pump speed. A clearly marked keep-out-zone allows for easy and safe installation and a perfect fit.
10 + 2 + 1 DUET RAIL POWER SYSTEM
Unleash and sustain maximum performance with an aggressive VRM design built with a total of 10 digital CPU power phases. Combining exclusive Core Boost technology, MAG series motherboard is ready to sustain heavy gaming loadings.
CORE BOOST
Core Boost technology combines MSI s premium layout and digital power design which allows for faster and undistorted current delivery to the CPU at pin-point precision. This creates the perfect conditions for multi-core CPU while high-loading operation.
1-SECOND OVERCLOCKING!
MSI Game Boost enables one-second overclocking, giving you the performance boost you need to get more FPS.
LOAD-LINE CALIBRATION
What you set, is what you get. LLC makes sure your CPU voltage remains 100% stable under any load. This greatly improves stability when demanding more CPU performance.
OVERVOLTAGE PROTECTION
Prevents potential short-circuit damage to the CPU and other critical components.
DIGITALL POWER DESIGN
A fully digital power design allows for faster and undistorted current delivery to the CPU at pin-point precision. Creating the perfect conditions for CPU overclocking.
PRE-INSTALLED IO SHIELDING
Featuring the pre-installed IO shielding, makes your installation process easier and safer. The patent-pending design protect your IO ports and also prevent electrostatic discharge damage, makes your motherboard a strong gaming foundation.
EASY BIOS RECOVERY WITH FLASH BIOS BUTTON
Run into trouble when updating your BIOS? Simply flash the old BIOS version back and continue gaming within minutes with Flash BIOS Button. Flash BIOS Button even works without a CPU, memory or graphics card installed!
XL CLIP
The enlarged PCI-E clip helps you swap or remove your devices easier. Keep the PCI-E slot stronger and safer.
EZ DEBUG LED
Run into trouble? Onboard LEDs for key components will indicate the source of the problem so you know exactly where to look to get up and running again.
EZ LED CONTROL
A built-in LED button on the motherboard to control your light effect. Turn on/off your light in a second!
PCB WITH 2OZ THICKENED COPPER
An enhanced PCB design with 2oz thickened copper increases conductivity, improving heat dissipation and performance reliability especially during overclocking.
FORTIFY YOUR SYSTEM WITH PCI-E STEEL ARMOR
MSI PCI Express Steel Armor slots are secured to the motherboard with extra solder points and support the weight of heavy graphics cards. When every advantage in games counts, Steel Armor shields the point of contact from electromagnetic interference.
ULTIMATE MOTHERBOARD PROTECTION
Double ESD protection doubles up the grounding layer around the mounting holes, preventing static discharge surges from damaging the motherboard.
CERTIFIED FOR GAMING
MSI motherboards has been built and tweaked for hardcore gaming. Feedback from the world s best esports players and rigorous testing sessions with demanding PC games has resulted in a motherboard that s both powerful and reliable.
ENHANCED PERFORMANCE
High performance MSI motherboards are loaded with advanced features and the latest technology to overwhelm any challenge at hand no matter whether you re a gamer, prosumer, or PC enthusiast.
LIGHTNING GEN 4 M.2
Utilizing 3rd Gen Ryzen processors, MSI B550 motherboards feature latest Lightning Gen 4 M.2 which is the fastest onboard storage solution on the market with up to 64 Gb/s transfer speed.
FAST AND FUTURE-READY STORAGE
MSI B550 motherboards support all the latest storage standards, which allows users to connect any ultra-fast storage device. Higher efficiency makes your work easier.
EXTREME STABILITY & COMPATIBILITY TESTING
MSI conducts thorough memory testing with the most popular memory brands under extreme conditions to ensure your system runs stable no matter what. Our memory partners include brands like Corsair, Crucial, Kingston, G.Skill and many more to optimize memory modules, configurations and even improve overclocking.
A HUGE STEP OF DDR PERFORMANCE
MSI OC LAB does not merely work hard on extreme overclocking. Compared to B450 motherboard memory A-XMP profile, MSI does have great improvement on performance and efficiency for B550 motherboards. Easy to enable A-XMP profile with auto power settings to get the best memory speed and stability.
EASY OVERCLOCKING WITH A-XMP PROFILE
The A-XMP in MSI BIOS are tested and certified by MSI OC LAB. It is easy to enable with auto power settings to get the best memory speed and stability.
DRAGON CENTER
MSI brand new Dragon Center unifies a suite of MSI software utilities into a single centralized application. Take control of advanced motherboards features and unleash endless possibilities.
CLICK BIOS 5
Get more from a loaded BIOS designed for ease of use. Fine-tune the motherboard for gaming performance, efficiency, or overclocking world records!
GAME BOOST
Quickly overclock your CPU with a single button for more performance.
A-XMP
Choose from a preset A-XMP profile and automatically overclock compatible DDR memory.
M-FLASH
Conveniently flash or upgrade the BIOS in a few minutes from the CMOS Setup Utility.
HARDWARE MONITOR
Get immediate access to your critical hardware information in real-time including temperature, memory capacity, clock speed, and voltage.
MEMORY TRY IT
Get extreme speed out of your system memory and get more performance.
SEARCH & FAVORITES
A permanent search & favorite option in the top right corner moves you through the BIOS menus quickly.
MSI APP PLAYER
Developed under an exclusive partnership with BlueStacks, the MSI APP Player brings seamless gaming experience between mobile games and PC platform, and leverages customized features as specific keyboard lighting and better graphics with multi-task works.
CONNECTIVITY
MSI motherboards are built with a variety of connectors to satisfy gamers. Enhanced audio, advanced LAN networking capabilities, USB and Mystic Light turn any gaming experience into an immerse one.
HIGH-BANDWIDTH AND LOW-LATENCY NETWORK
MAG B550 TOMAHAWK features high-bandwidth and low-latency 2.5G plus Gigabit LAN for power users. Onboard 2.5Gbps connectivity provides incredible data transfer speed faster than ever before. MSI LAN Manager automatically classifies and prioritizes the latency-sensitive for your applications, giving you the best online experience with low latency.
OPTIMIZE ONLINE GAMING TRAFFIC FOR LOWER LATENCY!
MSI LAN Manager automatically classifies and prioritizes the latency-sensitive applications for online games, giving you the best online gaming experience with low latency.
DEDICATED HIGH DEFINITION AUDIO PROCESSOR
Make sure you enjoy the purest sound quality in both stereo and surround sound.
HIGH QUALITY AUDIO CAPACITORS
A high fidelity sound experience with exceptional acoustics and realism for studio level headphones is ensured.
HIGH QUALITY AUDIO JACKS WITH S/PDIF
Keep your sound perfect by transmit your audio with pure digital signal.
ISOLATED AUDIO DESIGN
Like a dedicated sound card, audio components and circuits have been laid on a reserved motherboard section and electrically isolated.
SEPARATED AUDIO LAYERS FOR CLEAN LEFT & RIGHT CHANNELS
Using separated layers in the PCB ensures equally pristine sound quality for both left and right audio channels.
Audio Boost protects your ears by eliminating those annoying loud popping sounds when you plug/unplug devices or turn your PC on/off.
BOOST YOUR GAME EXPERIENCE WITH USB 3.2 GEN 2
Read and write your files over USB faster than ever. MSI MAG series motherboards offer a wide variety of options to connect and boost your USB devices, delivering 10Gbps transferring speed by both USB 3.2 Gen 2 Type-A and Type-C.
USB FRONT TYPE-C
MSI gaming motherboards support USB Front Type-C that allows gamers to connect with the latest USB devices. Built up a system with MSI PC case to have the most convenient experience.
TRUE COLOR MYSTIC LIGHT ON MOTHERBOARD
Splash on some color and vibrant RGB lighting effects using MSI Mystic Light with 16.8 million colors and 29 LED effects.
MYSTIC LIGHT EXTENSION
Still not satisfied with the decoration on the ecosystem? The Mystic Light Extension will help you to have more attractive way to decorate you gaming rig by the LED Strips and still under controlled by the Mystic Light application.
The MAG series was born through rigorous quality testing and designed to be a symbol of sturdiness and durability. Focused on providing the best user experience, the MAG series has a simple installation process coupled with a friendly user interface making it the best choice for entry level gamers.
PREMIUM HARDWARE DESIGN
With years of experience, MSI is no stranger to building high-performance motherboards. Our R&D and engineering teams have reviewed countless designs, evaluated a wide selection of high quality components, and developed products for reliability even under extreme conditions.
THERMAL SOLUTION FOR MORE CORES AND HIGHER PERFORMANCE
With more cores processors, thermal and power design is more important to make sure the temperature keeps lower. MSI extended PWM heatsink and enhanced circuit design ensures even high-end CPU to run in full speed with MSI motherboards.
M.2 SHIELD FROZR
World s fastest SSDs can start to lower performance when getting hot. Part of the motherboards heatsink design, M.2 Shield Frozr is the next generation M.2 thermal solution to avoid this by offering the best thermal protection to make sure that SSD maintains maximum performance.
FULLY CONTROLLABLE IN BIOS AND SOFTWARE
MSI motherboards let you manage speeds and temperatures for all your system and CPU fans. Total Fan Control allows you check your primary system characteristics in a simplified graphical interface. You can also set up to 4 temperature targets for CPU and motherboard, which will adjust the fan speeds automatically.
OPTIMIZED FOR WATER COOLING
Designed to support the most popular All-In-One & customized water cooling solutions on the market. A dedicated water pump PIN header supports up to 3 amp, giving you full control of the water pump speed. A clearly marked keep-out-zone allows for easy and safe installation and a perfect fit.
10 + 2 + 1 DUET RAIL POWER SYSTEM
Unleash and sustain maximum performance with an aggressive VRM design built with a total of 10 digital CPU power phases. Combining exclusive Core Boost technology, MAG series motherboard is ready to sustain heavy gaming loadings.
CORE BOOST
Core Boost technology combines MSI s premium layout and digital power design which allows for faster and undistorted current delivery to the CPU at pin-point precision. This creates the perfect conditions for multi-core CPU while high-loading operation.
1-SECOND OVERCLOCKING!
MSI Game Boost enables one-second overclocking, giving you the performance boost you need to get more FPS.
LOAD-LINE CALIBRATION
What you set, is what you get. LLC makes sure your CPU voltage remains 100% stable under any load. This greatly improves stability when demanding more CPU performance.
OVERVOLTAGE PROTECTION
Prevents potential short-circuit damage to the CPU and other critical components.
DIGITALL POWER DESIGN
A fully digital power design allows for faster and undistorted current delivery to the CPU at pin-point precision. Creating the perfect conditions for CPU overclocking.
PRE-INSTALLED IO SHIELDING
Featuring the pre-installed IO shielding, makes your installation process easier and safer. The patent-pending design protect your IO ports and also prevent electrostatic discharge damage, makes your motherboard a strong gaming foundation.
EASY BIOS RECOVERY WITH FLASH BIOS BUTTON
Run into trouble when updating your BIOS? Simply flash the old BIOS version back and continue gaming within minutes with Flash BIOS Button. Flash BIOS Button even works without a CPU, memory or graphics card installed!
XL CLIP
The enlarged PCI-E clip helps you swap or remove your devices easier. Keep the PCI-E slot stronger and safer.
EZ DEBUG LED
Run into trouble? Onboard LEDs for key components will indicate the source of the problem so you know exactly where to look to get up and running again.
EZ LED CONTROL
A built-in LED button on the motherboard to control your light effect. Turn on/off your light in a second!
PCB WITH 2OZ THICKENED COPPER
An enhanced PCB design with 2oz thickened copper increases conductivity, improving heat dissipation and performance reliability especially during overclocking.
FORTIFY YOUR SYSTEM WITH PCI-E STEEL ARMOR
MSI PCI Express Steel Armor slots are secured to the motherboard with extra solder points and support the weight of heavy graphics cards. When every advantage in games counts, Steel Armor shields the point of contact from electromagnetic interference.
ULTIMATE MOTHERBOARD PROTECTION
Double ESD protection doubles up the grounding layer around the mounting holes, preventing static discharge surges from damaging the motherboard.
CERTIFIED FOR GAMING
MSI motherboards has been built and tweaked for hardcore gaming. Feedback from the world s best esports players and rigorous testing sessions with demanding PC games has resulted in a motherboard that s both powerful and reliable.
ENHANCED PERFORMANCE
High performance MSI motherboards are loaded with advanced features and the latest technology to overwhelm any challenge at hand no matter whether you re a gamer, prosumer, or PC enthusiast.
LIGHTNING GEN 4 M.2
Utilizing 3rd Gen Ryzen processors, MSI B550 motherboards feature latest Lightning Gen 4 M.2 which is the fastest onboard storage solution on the market with up to 64 Gb/s transfer speed.
FAST AND FUTURE-READY STORAGE
MSI B550 motherboards support all the latest storage standards, which allows users to connect any ultra-fast storage device. Higher efficiency makes your work easier.
EXTREME STABILITY & COMPATIBILITY TESTING
MSI conducts thorough memory testing with the most popular memory brands under extreme conditions to ensure your system runs stable no matter what. Our memory partners include brands like Corsair, Crucial, Kingston, G.Skill and many more to optimize memory modules, configurations and even improve overclocking.
A HUGE STEP OF DDR PERFORMANCE
MSI OC LAB does not merely work hard on extreme overclocking. Compared to B450 motherboard memory A-XMP profile, MSI does have great improvement on performance and efficiency for B550 motherboards. Easy to enable A-XMP profile with auto power settings to get the best memory speed and stability.
EASY OVERCLOCKING WITH A-XMP PROFILE
The A-XMP in MSI BIOS are tested and certified by MSI OC LAB. It is easy to enable with auto power settings to get the best memory speed and stability.
DRAGON CENTER
MSI brand new Dragon Center unifies a suite of MSI software utilities into a single centralized application. Take control of advanced motherboards features and unleash endless possibilities.
CLICK BIOS 5
Get more from a loaded BIOS designed for ease of use. Fine-tune the motherboard for gaming performance, efficiency, or overclocking world records!
GAME BOOST
Quickly overclock your CPU with a single button for more performance.
A-XMP
Choose from a preset A-XMP profile and automatically overclock compatible DDR memory.
M-FLASH
Conveniently flash or upgrade the BIOS in a few minutes from the CMOS Setup Utility.
HARDWARE MONITOR
Get immediate access to your critical hardware information in real-time including temperature, memory capacity, clock speed, and voltage.
MEMORY TRY IT
Get extreme speed out of your system memory and get more performance.
SEARCH & FAVORITES
A permanent search & favorite option in the top right corner moves you through the BIOS menus quickly.
MSI APP PLAYER
Developed under an exclusive partnership with BlueStacks, the MSI APP Player brings seamless gaming experience between mobile games and PC platform, and leverages customized features as specific keyboard lighting and better graphics with multi-task works.
CONNECTIVITY
MSI motherboards are built with a variety of connectors to satisfy gamers. Enhanced audio, advanced LAN networking capabilities, USB and Mystic Light turn any gaming experience into an immerse one.
HIGH-BANDWIDTH AND LOW-LATENCY NETWORK
MAG B550 TOMAHAWK features high-bandwidth and low-latency 2.5G plus Gigabit LAN for power users. Onboard 2.5Gbps connectivity provides incredible data transfer speed faster than ever before. MSI LAN Manager automatically classifies and prioritizes the latency-sensitive for your applications, giving you the best online experience with low latency.
OPTIMIZE ONLINE GAMING TRAFFIC FOR LOWER LATENCY!
MSI LAN Manager automatically classifies and prioritizes the latency-sensitive applications for online games, giving you the best online gaming experience with low latency.
DEDICATED HIGH DEFINITION AUDIO PROCESSOR
Make sure you enjoy the purest sound quality in both stereo and surround sound.
HIGH QUALITY AUDIO CAPACITORS
A high fidelity sound experience with exceptional acoustics and realism for studio level headphones is ensured.
HIGH QUALITY AUDIO JACKS WITH S/PDIF
Keep your sound perfect by transmit your audio with pure digital signal.
ISOLATED AUDIO DESIGN
Like a dedicated sound card, audio components and circuits have been laid on a reserved motherboard section and electrically isolated.
SEPARATED AUDIO LAYERS FOR CLEAN LEFT & RIGHT CHANNELS
Using separated layers in the PCB ensures equally pristine sound quality for both left and right audio channels.
Audio Boost protects your ears by eliminating those annoying loud popping sounds when you plug/unplug devices or turn your PC on/off.
BOOST YOUR GAME EXPERIENCE WITH USB 3.2 GEN 2
Read and write your files over USB faster than ever. MSI MAG series motherboards offer a wide variety of options to connect and boost your USB devices, delivering 10Gbps transferring speed by both USB 3.2 Gen 2 Type-A and Type-C.
USB FRONT TYPE-C
MSI gaming motherboards support USB Front Type-C that allows gamers to connect with the latest USB devices. Built up a system with MSI PC case to have the most convenient experience.
TRUE COLOR MYSTIC LIGHT ON MOTHERBOARD
Splash on some color and vibrant RGB lighting effects using MSI Mystic Light with 16.8 million colors and 29 LED effects.
MYSTIC LIGHT EXTENSION
Still not satisfied with the decoration on the ecosystem? The Mystic Light Extension will help you to have more attractive way to decorate you gaming rig by the LED Strips and still under controlled by the Mystic Light application.
| Internal I/O | |
|---|---|
| Number of M.2 (M) slots | 2 |
| 12V power connector | Yes |
| Supported storage drive interfaces | SATA III |
| USB 2.0 connectors | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) connectors | 1 |
| TPM connector | Yes |
| Number of SATA III connectors | 6 |
| Number of chassis fan connectors | 6 |
| Front panel audio connector | Yes |
| CPU fan connector | Yes |
| Chassis intrusion connector | Yes |
| ATX Power connector (24-pin) | Yes |
| RGB LED pin header | Yes |
| Technical details | |
| Motherboard chipset family | AMD |
| Motherboard chipset | AMD B550 |
| Supported processor sockets | Socket AM4 |
| Parallel processing technology support | 2-Way CrossFireX |
| Motherboard form factor | ATX |
| Component for | PC |
| Number of mounting holes | 9 |
| Audio | |
| Audio output channels | 7.1 channels |
| Performance | |
| Supported storage drive types | HDD & SSD |
| Windows operating systems supported | Windows 10 x64 |
| Motherboard chipset family | AMD |
| Motherboard chipset | AMD B550 |
| RAID levels | 0, 1, 10 |
| Supported processor sockets | Socket AM4 |
| Audio output channels | 7.1 channels |
| Motherboard form factor | ATX |
| Component for | PC |
| Processor | |
| Processor manufacturer | AMD |
| Compatible processor series | 3rd Generation AMD RyzenâžÂ¢ 3, 3rd Generation AMD Ryzen 5, 3rd Generation AMD RyzenâžÂ¢ 7, 3rd Generation AMD RyzenâžÂ¢ 9 |
| Supported processor sockets | Socket AM4 |
| Maximum number of SMP processors | 1 |
| Processor socket | Socket AM4 |
| Memory | |
| Number of memory slots | 4 |
| Memory slots type | DIMM |
| Supported memory types | DDR4-SDRAM |
| Memory channels | Dual-channel |
| ECC | Yes |
| Non-ECC | Yes |
| Supported memory clock speeds | 1866,2133,2400,2667,2800,2933,3000,3066,3200,3466,3600,3733,3866,4000,4133,4266,4400,4533,4600,4733,5100 MHz |
| Maximum internal memory | 128 GB |
| Unbuffered memory | Yes |
| Storage controllers | |
| Supported storage drive types | HDD & SSD |
| Supported storage drive interfaces | SATA III |
| RAID levels | 0, 1, 10 |
| RAID support | Yes |
| Graphics | |
| Maximum graphics card memory | 16000 MB |
| Parallel processing technology support | 2-Way CrossFireX |
| Maximum resolution | 4096 x 2160 pixels |
| Rear panel I/O ports | |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 2 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 1 |
| USB 2.0 ports quantity | 2 |
| S/PDIF out port | Yes |
| PS/2 ports quantity | 1 |
| HDMI ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| DisplayPorts quantity | 1 |
| Digital audio optical out | 1 |
| Network | |
| Ethernet LAN | Yes |
| Wi-Fi | No |
| LAN controller | Realtek RTL8111H, Realtek RTL8125B |
| Ethernet interface type | 2.5 Gigabit Ethernet, Gigabit Ethernet |
| Features | |
| Number of mounting holes | 9 |
| Windows operating systems supported | Windows 10 x64 |
| Motherboard chipset family | AMD |
| Motherboard chipset | AMD B550 |
| Supported processor sockets | Socket AM4 |
| Audio output channels | 7.1 channels |
| Motherboard form factor | ATX |
| Component for | PC |
| Audio chip | Realtek ALC1200 |
| Harmonized System (HS) code | 84733020 |
| Product colour | Black |
| Expansion slots | |
| Number of M.2 (M) slots | 2 |
| PCI Express x1 (Gen 3.x) slots | 2 |
| PCI Express x16 (Gen 3.x) slots | 1 |
| PCI Express x16 (Gen 4.x) slots | 1 |
| BIOS | |
| BIOS type | UEFI AMI |
| Clear CMOS jumper | Yes |
| Video | |
| Maximum graphics card memory | 16000 MB |
| Maximum resolution | 4096 x 2160 pixels |
| Software | |
| Windows operating systems supported | Windows 10 x64 |
| Drivers included | Yes |
| Logistics data | |
| Harmonized System (HS) code | 84733020 |
| Weight & dimensions | |
| Height | 86 mm |
| Weight | 1 kg |
| Width | 305 mm |
| Depth | 244 mm |
| Packaging content | |
| Drivers included | Yes |
| Cables included | SATA |
| Other features | |
| Height | 86 mm |
| Weight | 1 kg |
Accessories
Reviews
...
Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
