Product specifications
The best headset for clear customer calls* is here “ Introducing Jabra Engage 50 II. We™ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You™ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It™s ultra-lightweight yet durable enough to throw in your bag “ it™s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you™ll forget it™s there. Seriously.
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom |
| Recommended usage | Office/Call center |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Volume control | No |
| Cable colour | Black |
| Optimized for | UC |
| Housing material | Plastic |
| Technical details | |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Maximum input power | 30 mW |
| Design | |
| Product type | Headset |
| Microphone type | Boom |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Volume control | No |
| Ports & interfaces | |
| Connectivity technology | Wired |
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Cable colour | Black |
| Headphones | |
| Maximum input power | 30 mW |
| Ear coupling | Supraaural |
| Driver unit | 2 cm |
| Microphone | |
| Microphone type | Boom |
| Microphone frequency | 100 - 14000 Hz |
| Microphone sensitivity | -26 dB |
| Number of microphones | 3 |
| MEMS (Micro-Electro-Mechanical System) microphone | Yes |
| Weight & dimensions | |
| Weight | 63 g |
| Width | 167 mm |
| Height | 167 mm |
| Depth | 54 mm |
| Packaging data | |
| Package width | 185 mm |
| Package height | 249 mm |
| Package depth | 50 mm |
| Packaging content | |
| Safety sheet | Yes |
| Pouch | Yes |
| Warranty card | Yes |
| Features | |
| Optimized for | UC |
| Other features | |
| Maximum input power | 30 mW |
| Volume control | No |
| Warranty card | Yes |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
