Gigabyte AERO 16 XE5-73UK938HP Laptop 40.6 cm (16") UHD+ Intel Core i7 i7-12700H 16 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 3070 Ti Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
Gigabyte AERO 16 XE5-73UK938HP Laptop 40.6 cm (16") UHD+ Intel Core i7 i7-12700H 16 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 3070 Ti Wi-Fi 6E (802.11ax) Windows 11 Pro Silver - Default Title
Regular price
11,153 SR
Inclusive Of Vat
In stock
SKU: AERO 16 XE5-73UK938HP
2 Years warranty
Can be exchanged and returned
Delivery Time from 9 to 15 Days
Product specifications
Elevate Your Vision:A Classic Reborn
Deeply rooted in the classics, the inspiration of the AERO 16 Creator Laptop stems from previous generations and designs, evolutionary thinness and humanism aesthetics. Combining the 12th generation Intel Core i9 processor, NVIDIA GeForce RTX 30 Series GPUs, and a remarkable 4K+ HDR ultra-wide view in one compact chassis. It offers high efficiency with the utmost beauty, driven by the core tenets of performance with minimalist yet detailed designs, granting all creators efficiency, precision, and exceptional form and function on their creative journey.
Sum of the Light Spectrum
The aesthetics formula of AERO 16 consists of polished details and graceful simplicity. The arc body is complemented with neat edges, removing any needless complexities. The CNC aluminum-alloy unibody is much more sophisticated than the traditional 15" laptop. Just as a prism disperses light into its constituent spectral colors, the AERO 16 is the personification of an inverted prism, uniting the colorful and exquisite qualities of life into one rich sum experience.
Capturing Your Creative Mind
Before revealing the powerful specification details of AERO, we would like to emphasize that the core concept of the AERO 16 Creator Laptops, is €œCreativity starts here. € We believe that the reduced processing time for images or files thanks to AERO's power, will be the key for inspirations to come to life with efficiency.
12th Gen Intel Core Processors
Do it as swiftly as you prefer €“ the realization of creativity can be enhanced with computing power. AERO is upgraded with the latest 12th Gen Intel Core Processors, growing 35%1 in performance from the previous generations, reaching the highest clock rate of 5.0GHz €“ achieving premium multitasking performance, empowering both your creativity and productivity.
FAST-TRACK YOUR CREATIVITY
Do more, wait less with GPUs.
Whether you €™re an aspiring artist or an industry veteran looking to do your best work, NVIDIA GPUs make it happen €”fast. Render quicker. Broadcast clearer. Edit videos better. From ray tracing and VR up to AI-powered 8K video editing, NVIDIA GPUs in Studio laptops and desktops boost workflows. And they €™re backed by exclusive, free Studio Drivers that bring out the best in your creative apps.
The NVIDIA Studio Platform
Supporting aspiring artists and industry professionals alike, the NVIDIA Studio platform supercharges your creative process. NVIDIA Studio provides resources like creative apps & tools, NVIDIA Studio drivers, and videos and tutorials from top artists to help you pursue your most ambitious projects yet.
MAX FPS. MAX QUALITY. POWERED BY AI.
DLSS 2.0 is now available for real-time creative apps such as Unreal Engine 4 and D5 Render, using AI to boost frame rates while generating accurate, crisp images. Maximize render settings, increase resolution outputs, and explore designs in real-time.
MORE IMMERSIVE EXPERIENCES
Ray tracing simulates how light behaves in the real-world to produce the most realistic and immersive graphics for gamers and creators. GeForce RTX 30 Series has 2nd generation RT Cores for maximum ray tracing performance.
OPTIMIZED POWER AND PERFORMANCE
NVIDIA Max-Q is a suite of technologies powered by AI that optimize laptops to deliver high performance in thin form factors.
To provide the best performance for our clientele, GIGABYTE and Microsoft collaborated and introduced the world's first and only laptop AI. It can learn the energy consumption details of every software and adjust the wattage consumption of the CPU and GPU accordingly, allowing the user to effortlessly enjoy the top performance. It will also determine the best screen brightness as different environments are detected. The best part is that with the accumulated learning data, AERO 16 will configure CPU/GPU for each software with more precision, saving up more time for you at multimedia processing and manual setting.
Soundless Dedication at Every Second
GIGABYTE's unique cooling technology includes two 59-blade fans, 5 heat pipes, and multi-face heat dissipation fins. This allows the laptop to operate with a total thermal design power (TDP) up to 125 watts (45 watts for the processor and 80 watts for the graphics card) under €œPerformance Mode € as this thermal solution can quickly dissipate heat, ensuring a calm and stable throttle-free performance under heavy loads of gaming or multimedia processing.
WiFi 6E - Battle-Ready for the Next-Gen 6G Universe
It is imperative to transmit your creativity to the world instantaneously. With the next-gen Wi-Fi 6E, the brand-new AERO 16 laptops support not only the Wi-Fi 6 and the 2.4GHz and 5GHz bands of the previous generation, but also the 6GHz frequency band, enabling faster speed and lower delays. This allows users to enjoy zero lag in AR/VR experiences and massive document downloading, diffusing creativity to the far beyond and exploring the future of the metaverse.
Thin yet Boundless 16" 4K+ OLED Display
The AERO 16 comes with the most beautiful OLED, never compromising with any precise visual effects details through the most dazzling 16 €4K+ OLED screen and 4K+ miniLED screen in GIGABYTE €™s history. With the 16:10 golden ratio screen size, the brilliant images become even more vivid and colorful, not only maximizing the working area but also offering users better brightness and premium contrast. It supports 100% DCI-P3 color gamut, displaying 30% more of the sRGB color gamut. Be ready to welcome the world €™s richest visual experience ever.
More Details
With VESA DisplayHDR 500 True Black certification, it has a high contrast ratio of more than 1,000,000:1, reaching maximum peak brightness of 500 nits, and 0.0005 nits of extreme black, providing the most vivid texture details.
More Colors
Boasting a film-industry standard of 100% DCI-P3 wide color gamut, images are presented with the most realistic and exquisite colors, mastering color management to the fullest.
100% DCI-P3
Advanced Eye-Protection
Originated from OLED technology, it releases only about 6.5% of harmful blue light (normal LCDs release about 21.5%). With SGS certification, it reduces eye-strain, offering more pleasant experiences for creators with long working hours.
Smoother Dynamic Images
With a response time of only 0.2ms, the display presents smoother dynamic images without ghosting. When browsing web pages, the sharp texts and images are always presented with crystal clear visibility.
3mm World's First 4-Side Thin Bezel Display
with X-Rite Factory Calibration & Pantone Validated Dual Certification
With the first 4 side bezels design, you get all the workspace you need. Each and every AERO panel is color calibrated by world renowned X-Rite calibration technology before it leaves the factory. Plus the Pantone Validated certification, experience perfect color accuracy the moment you turn on the AERO.
Speedy Demands Require Speedy Solutions
Time is money, don't waste it on waiting. AERO 16 comes with two slots fully supporting DDR5 memory. Having the advantages of low power consumption, high transmission speed, and high stability, it can fully support multi-tasking and smoothly handle model files of any size.
High Capacity, High Efficiency
With Intel Thunderbolt 4, transmission and display are all in one port, saving all your time for your next creation. AERO 16 laptops support up to PCIe Gen4x4 4TB SSDs. It has a bandwidth and sequential read speed of up to 7000 MB/s, which is 2 times faster than the previous generation5, allowing users to preview faster, store more, read faster, and work on the files - seizing every second when inspiration hits.
Liberate Your Inspiration
Never let anything come into your way of creativity. AERO 16 comes with a large 99WHr battery, reaching the maximum allotted size for air travel, allowing you to savor your creativity anywhere, anytime.
Cruise longer with your creativity
99Wh
Battery with huge capacity
Software/ Hardware Compatibility Test
To make sure our AERO user has a great creating experience, GIGABYTE lab has conducted a series of software compatibility test on AERO. AERO 16 creator laptop is also fully compatible with all GIGABYTE/ AORUS accessories including monitors, keyboards, mouse and the Gaming BOX external graphics box, creating an intensely powerful creative station.
Transferring data and video display are all done in just one port. With two built-in Intel Thunderbolt 4 achieves a transfer speed of up to 40Gbps and 8X faster than USB 3.1. Additionally, the reversible USB-C transfer port interface can output up to two 4K screens. One of them can also be used for PD charging, breaking all boundaries for your endless creativity.
All the AERO Hub for Expansion
With the included AERO HUB, complex interface is replaced by just three USB-C, converging all port functions into the AERO HUB. This creator intended hub offers HDMI, MiniDP, USB Type-A, and RJ45. With the advantage in flexibility, expansion capacity, and easy storage, you can set up your mobile workshop whenever and wherever you want.
Login with Just a Glance
Windows Precision Touchpad + Windows Hello
The AERO 16 using the infrared camera with Windows Hello facial recognition to login, and Windows precision touchpad that supports a variety of touch gestures that offers you hands-free efficiency and high privacy.
Reaching for the Stars
The brand-new AERO keyboard design echoes the creators' voices as the flamboyant per-key RGB backlit function is removed, allowing editors and photographers to see clearer in dark rooms. The laser-engraved keyboard looks just like the starry sky at night - sparkling and splendid, with all function keys easily visible, speeding your workflow up.
Play Your Unique Melody
The new AERO series adopts the DTS:X Ultra audio technology for the first time, letting you enjoy the full depth of high-fidelity audio. Virtual 7.1-channel surround sound innovation provides outstanding sound experience and performance. From gaming, watching movies to conference calls, DTS:X Ultra brings true 3D surround effect and voice communication is clearer than ever with Two-Way AI Noise Cancelation technology which removes noise from incoming and outgoing audio.
Deeply rooted in the classics, the inspiration of the AERO 16 Creator Laptop stems from previous generations and designs, evolutionary thinness and humanism aesthetics. Combining the 12th generation Intel Core i9 processor, NVIDIA GeForce RTX 30 Series GPUs, and a remarkable 4K+ HDR ultra-wide view in one compact chassis. It offers high efficiency with the utmost beauty, driven by the core tenets of performance with minimalist yet detailed designs, granting all creators efficiency, precision, and exceptional form and function on their creative journey.
Sum of the Light Spectrum
The aesthetics formula of AERO 16 consists of polished details and graceful simplicity. The arc body is complemented with neat edges, removing any needless complexities. The CNC aluminum-alloy unibody is much more sophisticated than the traditional 15" laptop. Just as a prism disperses light into its constituent spectral colors, the AERO 16 is the personification of an inverted prism, uniting the colorful and exquisite qualities of life into one rich sum experience.
Capturing Your Creative Mind
Before revealing the powerful specification details of AERO, we would like to emphasize that the core concept of the AERO 16 Creator Laptops, is €œCreativity starts here. € We believe that the reduced processing time for images or files thanks to AERO's power, will be the key for inspirations to come to life with efficiency.
12th Gen Intel Core Processors
Do it as swiftly as you prefer €“ the realization of creativity can be enhanced with computing power. AERO is upgraded with the latest 12th Gen Intel Core Processors, growing 35%1 in performance from the previous generations, reaching the highest clock rate of 5.0GHz €“ achieving premium multitasking performance, empowering both your creativity and productivity.
FAST-TRACK YOUR CREATIVITY
Do more, wait less with GPUs.
Whether you €™re an aspiring artist or an industry veteran looking to do your best work, NVIDIA GPUs make it happen €”fast. Render quicker. Broadcast clearer. Edit videos better. From ray tracing and VR up to AI-powered 8K video editing, NVIDIA GPUs in Studio laptops and desktops boost workflows. And they €™re backed by exclusive, free Studio Drivers that bring out the best in your creative apps.
The NVIDIA Studio Platform
Supporting aspiring artists and industry professionals alike, the NVIDIA Studio platform supercharges your creative process. NVIDIA Studio provides resources like creative apps & tools, NVIDIA Studio drivers, and videos and tutorials from top artists to help you pursue your most ambitious projects yet.
MAX FPS. MAX QUALITY. POWERED BY AI.
DLSS 2.0 is now available for real-time creative apps such as Unreal Engine 4 and D5 Render, using AI to boost frame rates while generating accurate, crisp images. Maximize render settings, increase resolution outputs, and explore designs in real-time.
MORE IMMERSIVE EXPERIENCES
Ray tracing simulates how light behaves in the real-world to produce the most realistic and immersive graphics for gamers and creators. GeForce RTX 30 Series has 2nd generation RT Cores for maximum ray tracing performance.
OPTIMIZED POWER AND PERFORMANCE
NVIDIA Max-Q is a suite of technologies powered by AI that optimize laptops to deliver high performance in thin form factors.
To provide the best performance for our clientele, GIGABYTE and Microsoft collaborated and introduced the world's first and only laptop AI. It can learn the energy consumption details of every software and adjust the wattage consumption of the CPU and GPU accordingly, allowing the user to effortlessly enjoy the top performance. It will also determine the best screen brightness as different environments are detected. The best part is that with the accumulated learning data, AERO 16 will configure CPU/GPU for each software with more precision, saving up more time for you at multimedia processing and manual setting.
Soundless Dedication at Every Second
GIGABYTE's unique cooling technology includes two 59-blade fans, 5 heat pipes, and multi-face heat dissipation fins. This allows the laptop to operate with a total thermal design power (TDP) up to 125 watts (45 watts for the processor and 80 watts for the graphics card) under €œPerformance Mode € as this thermal solution can quickly dissipate heat, ensuring a calm and stable throttle-free performance under heavy loads of gaming or multimedia processing.
WiFi 6E - Battle-Ready for the Next-Gen 6G Universe
It is imperative to transmit your creativity to the world instantaneously. With the next-gen Wi-Fi 6E, the brand-new AERO 16 laptops support not only the Wi-Fi 6 and the 2.4GHz and 5GHz bands of the previous generation, but also the 6GHz frequency band, enabling faster speed and lower delays. This allows users to enjoy zero lag in AR/VR experiences and massive document downloading, diffusing creativity to the far beyond and exploring the future of the metaverse.
Thin yet Boundless 16" 4K+ OLED Display
The AERO 16 comes with the most beautiful OLED, never compromising with any precise visual effects details through the most dazzling 16 €4K+ OLED screen and 4K+ miniLED screen in GIGABYTE €™s history. With the 16:10 golden ratio screen size, the brilliant images become even more vivid and colorful, not only maximizing the working area but also offering users better brightness and premium contrast. It supports 100% DCI-P3 color gamut, displaying 30% more of the sRGB color gamut. Be ready to welcome the world €™s richest visual experience ever.
More Details
With VESA DisplayHDR 500 True Black certification, it has a high contrast ratio of more than 1,000,000:1, reaching maximum peak brightness of 500 nits, and 0.0005 nits of extreme black, providing the most vivid texture details.
More Colors
Boasting a film-industry standard of 100% DCI-P3 wide color gamut, images are presented with the most realistic and exquisite colors, mastering color management to the fullest.
100% DCI-P3
Advanced Eye-Protection
Originated from OLED technology, it releases only about 6.5% of harmful blue light (normal LCDs release about 21.5%). With SGS certification, it reduces eye-strain, offering more pleasant experiences for creators with long working hours.
Smoother Dynamic Images
With a response time of only 0.2ms, the display presents smoother dynamic images without ghosting. When browsing web pages, the sharp texts and images are always presented with crystal clear visibility.
3mm World's First 4-Side Thin Bezel Display
with X-Rite Factory Calibration & Pantone Validated Dual Certification
With the first 4 side bezels design, you get all the workspace you need. Each and every AERO panel is color calibrated by world renowned X-Rite calibration technology before it leaves the factory. Plus the Pantone Validated certification, experience perfect color accuracy the moment you turn on the AERO.
Speedy Demands Require Speedy Solutions
Time is money, don't waste it on waiting. AERO 16 comes with two slots fully supporting DDR5 memory. Having the advantages of low power consumption, high transmission speed, and high stability, it can fully support multi-tasking and smoothly handle model files of any size.
High Capacity, High Efficiency
With Intel Thunderbolt 4, transmission and display are all in one port, saving all your time for your next creation. AERO 16 laptops support up to PCIe Gen4x4 4TB SSDs. It has a bandwidth and sequential read speed of up to 7000 MB/s, which is 2 times faster than the previous generation5, allowing users to preview faster, store more, read faster, and work on the files - seizing every second when inspiration hits.
Liberate Your Inspiration
Never let anything come into your way of creativity. AERO 16 comes with a large 99WHr battery, reaching the maximum allotted size for air travel, allowing you to savor your creativity anywhere, anytime.
Cruise longer with your creativity
99Wh
Battery with huge capacity
Software/ Hardware Compatibility Test
To make sure our AERO user has a great creating experience, GIGABYTE lab has conducted a series of software compatibility test on AERO. AERO 16 creator laptop is also fully compatible with all GIGABYTE/ AORUS accessories including monitors, keyboards, mouse and the Gaming BOX external graphics box, creating an intensely powerful creative station.
Transferring data and video display are all done in just one port. With two built-in Intel Thunderbolt 4 achieves a transfer speed of up to 40Gbps and 8X faster than USB 3.1. Additionally, the reversible USB-C transfer port interface can output up to two 4K screens. One of them can also be used for PD charging, breaking all boundaries for your endless creativity.
All the AERO Hub for Expansion
With the included AERO HUB, complex interface is replaced by just three USB-C, converging all port functions into the AERO HUB. This creator intended hub offers HDMI, MiniDP, USB Type-A, and RJ45. With the advantage in flexibility, expansion capacity, and easy storage, you can set up your mobile workshop whenever and wherever you want.
Login with Just a Glance
Windows Precision Touchpad + Windows Hello
The AERO 16 using the infrared camera with Windows Hello facial recognition to login, and Windows precision touchpad that supports a variety of touch gestures that offers you hands-free efficiency and high privacy.
Reaching for the Stars
The brand-new AERO keyboard design echoes the creators' voices as the flamboyant per-key RGB backlit function is removed, allowing editors and photographers to see clearer in dark rooms. The laser-engraved keyboard looks just like the starry sky at night - sparkling and splendid, with all function keys easily visible, speeding your workflow up.
Play Your Unique Melody
The new AERO series adopts the DTS:X Ultra audio technology for the first time, letting you enjoy the full depth of high-fidelity audio. Virtual 7.1-channel surround sound innovation provides outstanding sound experience and performance. From gaming, watching movies to conference calls, DTS:X Ultra brings true 3D surround effect and voice communication is clearer than ever with Two-Way AI Noise Cancelation technology which removes noise from incoming and outgoing audio.
| Design | |
|---|---|
| Product type | Laptop |
| Form factor | Clamshell |
| Product colour | Silver |
| Display | |
| HD type | UHD+ |
| Panel type | AMOLED |
| Touchscreen | No |
| Display resolution | 3840 x 2400 pixels |
| Display diagonal | 40.6 cm (16") |
| RGB colour space | DCI-P3 |
| High Dynamic Range (HDR) technology | HDR True Black 500 |
| Colour gamut | 100% |
| Processor | |
| Processor generation | 12th gen Intel Core i7 |
| Configurable TDP-down | 35 W |
| Processor cache | 24 MB |
| Processor model | i7-12700H |
| Processor cores | 14 |
| Processor manufacturer | Intel |
| Processor family | Intel Core i7 |
| Memory | |
| Internal memory | 16 GB |
| Internal memory type | DDR5-SDRAM |
| Memory clock speed | 4800 MHz |
| Maximum internal memory | 64 GB |
| Storage | |
| Storage media | SSD |
| Optical drive type | No |
| Number of SSDs installed | 1 |
| SSD capacity | 2 TB |
| SSD interface | NVMe |
| Total storage capacity | 2 TB |
| Total SSDs capacity | 2 TB |
| NVMe | Yes |
| Graphics | |
| Discrete graphics card | Yes |
| Discrete graphics card memory | 8 GB |
| On-board graphics card | Yes |
| On-board graphics card model | Intel Iris Xe Graphics |
| Discrete graphics card model | NVIDIA GeForce RTX 3070 Ti |
| Discrete graphics memory type | GDDR6 |
| Discrete GPU manufacturer | NVIDIA |
| On-board GPU manufacturer | Intel |
| Audio | |
| Audio system | DTS:X Ultra |
| Number of built-in speakers | 2 |
| Speaker power | 2 W |
| Built-in microphone | Yes |
| Camera | |
| Front camera | Yes |
| Front camera HD type | HD |
| Optical drive | |
| Optical drive type | No |
| Network | |
| Mobile network connection | No |
| Top Wi-Fi standard | Wi-Fi 6E (802.11ax) |
| WLAN controller model | Intel Wi-Fi 6E AX210 |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax) |
| Bluetooth | Yes |
| Bluetooth version | 5.2 |
| WLAN controller manufacturer | Intel |
| Ports & interfaces | |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 1 |
| USB Type-C DisplayPort Alternate Mode | Yes |
| Combo headphone/mic port | Yes |
| Charging port type | DC-in jack |
| Thunderbolt 4 ports quantity | 2 |
| Intel Thunderbolt 4 | Yes |
| Keyboard | |
| Pointing device | Touchpad |
| Numeric keypad | No |
| Keyboard backlit | Yes |
| Keyboard backlit colour | White |
| Software | |
| Operating system installed | Windows 11 Pro |
| Technical details | |
| Form factor | Clamshell |
| Product colour | Silver |
| Discrete graphics card memory | 8 GB |
| Processor special features | |
| Intel VT-x with Extended Page Tables (EPT) | Yes |
| Intel Trusted Execution Technology | Yes |
| Intel Flex Memory Access | Yes |
| Intel Virtualization Technology for Directed I/O (VT-d) | Yes |
| Execute Disable Bit | Yes |
| Embedded options available | No |
| CPU configuration (max) | 1 |
| Intel Virtualization Technology (VT-x) | Yes |
| Battery | |
| Battery technology | Lithium Polymer (LiPo) |
| Battery capacity | 99 Wh |
| Power | |
| AC adapter power | 230 W |
| Security | |
| Trusted Platform Module (TPM) | Yes |
| Weight & dimensions | |
| Width | 356 mm |
| Depth | 248.5 mm |
| Height | 22.4 mm |
| Weight | 2.3 kg |
| Logistics data | |
| Harmonized System (HS) code | 84713000 |
| Other features | |
| WLAN controller model | Intel Wi-Fi 6E AX210 |
| On-board graphics card | Yes |
| Audio system | DTS:X Ultra |
| Harmonized System (HS) code | 84713000 |
Accessories
Reviews
...
Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
