BACKGROUND:

GIGATE understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.gigate.com “Our Website” will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Definitions and Interpretation
   
   In this Policy the following terms shall have the following meanings:
   
   

   “Account”	means your account registered to access and use our website and benefit from its services and features.
   “Cookie”	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14.

   
   

2. Information About Us

   Our website is owned and operated by a Digital Gate Company for Digital Marketing registered in Saudi Arabia under company number 1010875346.

   Registered address: 2599, North Ring Road 8013.
   VAT number: 100231080112750
   

   Data Protection Team:

         Email address: support@gigate.com.
         Telephone number: 920 019 596.
         Postal address: 2599, North Ring Road 801

3. What Does This Policy Cover?
   
   

   This Privacy Policy applies only to your use of Our Site.

   Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?
   
   

   Personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers
   
   

5. What Are My Rights?
   
   

   Under the Personal Data Protection Law (PDPL), you have the following rights, which we will always work to uphold:

   a)

   The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

   b)

   The right to access the personal data we hold about you. Part 13 will tell you how to do this

   c)

   The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

   d)

   The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.

   e)

   The right to restrict / prevent the processing of your personal data.

   f)

   The right to object to using your personal data for a particular purpose or purposes.

   g)

   The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

   h)

   Rights relating to automated decision-making and profiling. We do not use your personal data in this way, and if we do, we will ensure that we obtain your consent before processing.
   
   

   For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

   It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

6. What Data Do You Collect and How?
   
   

   Depending upon your use of Our website, we may collect and hold some or all the personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies and our Cookie Policy www.gigate.com\cookies. We do not collect any special category’ or ‘sensitive’ personal data and personal data relating to children and data relating to criminal convictions and/or offences.
   
   

   Data Collected

   Identity Information including ‘’ Name, Title, Date of birth m gender’’

   Contact information including ‘’ Billing Address, email Address, Telephone Number, Mobile Number, Shipping Address

   Business information including ‘’Business Name, Job Title, Profession’’

   Payment information including ‘’ card details, bank account numbers ‘’

   Profile information including ‘’ preferences, interests, login details purchasing history ‘’

   Technical information including ‘’ IP address, browser type and version, operating system’’

   Data from third parties including’ ’technical information, contact information profile information’’

    

7. How Do You Use My Personal Data?
   
   

   Under the Personal Data Protection Law, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
   
   

   The purpose of use your personal data

   Registering you on Our Website.

   Providing and managing your Account.

   Providing and managing your access to Our Website.

   Personalising and tailoring your experience on Our Website.

   Administering Our Website.

   Administering our business.

   Supplying our products AND/OR services to you.

   Managing payments for our products AND services.

   Personalising and tailoring our products AND/OR services for you.

   communicating with you.

   
   
   

   With your permission and/or were permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

   We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

   We may need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

   In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
   
   

8. How Long Will You Keep My Personal Data?
   
   

   We will not keep your personal data for any longer than is necessary considering the reason(s) for which it was first collected.

9. How and Where Do You Store or Transfer My Personal Data?
   
   

   We will only store your personal data in our Saudi Arabia Servers. This means that it will be fully protected under the Personal Data Protection Law.

10. Do You Share My Personal Data?
    
    

    We will not share any of your personal data with any third parties for any purposes without your consent, subject to the following exceptions.

    We may share your personal data with other companies in our group for business to provide better services and communication.

    We may share with websites may obtain identity information from third-party sources. This can include social media platforms if users log-in using their social media accounts. Some websites also use third-party data providers to enrich user profiles with additional demographic information.

    
    
11. How Can I Control My Personal Data?
    
    
    11.1

    In addition to your rights under the Personal Data Protection Law, set out in Part 5, when you submit personal data via Our Website, you may be given options to restrict our use of your personal data. In particular we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details.
    
    
12. Can I Withhold Information?
    
    

    You may access certain areas of Our Website without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

    You may restrict our use of Cookies. For more information, see Part 14 and our Cookie.

13. How Can I Access My Personal Data?
    
    If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
    To obtain an access request form you can contact our data protection team via the postal addresses shown in Part 15,

14.  How Do You Use Cookies?

    Our Website may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. use Cookies to facilitate and improve your experience of Our Website and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

    You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Website more quickly and efficiently including, but not limited to, login and personalisation settings.

    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
     

15. How Do I Contact You?
    
    To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention:
    
    

             Email address: support@gigate.com.
    

             Telephone number: 920 019 596.
             Postal address: 2599, North Ring Road 8013 

    
    
16. Changes to this Privacy Policy
    
    We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
    
    Any changes will be immediately posted on Our Website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 04/10/2023.