Product specifications
Technical details | |
---|---|
Product type | Group video conferencing system |
Tilt angle range | -15 - 15° |
Pan range | -25 - 25° |
Product colour | Graphite |
PTZ control | Yes |
Video | |
HD type | 4K Ultra HD |
Digital zoom | 4x |
Supported video modes | 720p,900p,2160p |
Maximum frame rate | 30 fps |
Audio | |
Microphone pick-up range | 4.5 m |
Output level | 90/99 dB |
Output voltage Total Harmonic Distortion (THD) | 2% |
Built-in speaker(s) | Yes |
Ports & interfaces | |
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
Microphone in | Yes |
Interface module | |
Interface module HDMI ports quantity | 3 |
Interface module Ethernet LAN (RJ-45) ports | 1 |
Interface module HDMI input ports quantity | 1 |
Interface module HDMI output ports quantity | 2 |
Network | |
Ethernet LAN | Yes |
Ethernet LAN data rates | 10,100,1000 Mbit/s |
Wi-Fi | Yes |
Wi-Fi standards | 802.11a,802.11b,802.11g,Wi-Fi 4 (802.11n),Wi-Fi 5 (802.11ac) |
Security algorithms | 128-bit AES |
Camera | |
Field of view (FOV) angle | 120° |
Horizontal field of view | 113° |
Remote control interface | Bluetooth |
Microphone | |
Microphone sensitivity | -36 dB |
Microphone frequency | 90 - 16000 Hz |
Number of microphones | 6 |
Sound pressure level (max) | 90 dB |
Security | |
Security algorithms | 128-bit AES |
Features | |
Telepresence | No |
Logistics data | |
Master (outer) case width | 20 cm |
Master (outer) case gross weight | 6.29 kg |
Master (outer) case length | 80.4 cm |
Master (outer) case height | 21.2 cm |
Operational conditions | |
Storage temperature (T-T) | -40 - 70 °C |
Operating temperature (T-T) | 0 - 40 °C |
Operating relative humidity (H-H) | 10 - 95% |
Heat dissipation | 64 BTU/h |
Power | |
DC input voltage | 19 V |
AC input voltage | 100 - 240 V |
Current | 4.754 A |
Power source type | AC |
Power plug type | Type J |
Weight & dimensions | |
Width | 719 mm |
Depth | 101 mm |
Height | 91.4 mm |
Weight | 4.03 kg |
Package width | 191 mm |
Package depth | 789 mm |
Package height | 199 mm |
Package weight | 5.8 kg |
Packaging content | |
Remote control included | Yes |
Cables included | AC, DC, HDMI, USB Type-A to USB Type-C |
Power cable length | 2.5 m |
HDMI cable length | 2 m |
Accessories
Reviews
Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.