Product specifications
Expect more from your wireless mouse. The SureTrackâ„¢ Dual Wireless Mouse amplifies your productivity with more “ more tracking surfaces, more connectivity options, more security and more personalisation. The first low profile mouse to offer adaptable wireless connectivity options (2.4GHz, Bluetooth 3.0 and Bluetooth 5.0) to accommodate a wide range of computing devices from laptops and desktop PCs to mobile smart devices, the SureTrackâ„¢ Dual Wireless Mouse also provides precision tracking on the most difficult surfaces, including glass. The ambidextrous 3-button design is equipped with AES 128-bit encryption, a triple DPI switch for simple cursor speed transitions, premium quiet buttons and multiple colour options. Provides multiple pairing options “ connect to a laptop or mobile smart device via Bluetooth 3.0 or 5.0 (Bluetooth LE) to save a valuable USB port, or to a desktop PC via the 2.4GHz USB-A Nano dongle. The high-performance optical sensor tracks quickly and accurately on even the most difficult modern office surfaces, including glass, granite, lacquer, marble and wood. Meets corporate security protocols and protects your data from potential hackers with government-grade encryption technology. Easily adjust the cursor speed to meet your needs by selecting the appropriate DPI level (1200/2400/4000) “ higher DPI for casual browsing or word processing and lower DPI for precision editing. Works with Windows, ChromeOS, macOS and Android OS. An ideal mouse for desktop PCs with or without Bluetooth functionality, and newer devices with Bluetooth LE, such as the Surface Pro and MacBook Pro. Optimised for your Windows 11 mouse needs.
| Mouse | |
|---|---|
| Buttons type | Pressed buttons |
| Bluetooth version | 5.0 |
| Wireless range | 10 m |
| Purpose | Travel |
| Movement resolution | 2400 DPI |
| Scroll type | Wheel |
| Frequency band | 2.4 GHz |
| Certification | FCC, CE, IC, RCM, VCCI, TELEC, BQB |
| Buttons quantity | 3 |
| Device interface | RF Wireless + Bluetooth |
| Input device | |
| Buttons type | Pressed buttons |
| Bluetooth version | 5.0 |
| Wireless range | 10 m |
| Purpose | Travel |
| Movement resolution | 2400 DPI |
| Scroll type | Wheel |
| Frequency band | 2.4 GHz |
| Certification | FCC, CE, IC, RCM, VCCI, TELEC, BQB |
| Buttons quantity | 3 |
| Device interface | RF Wireless + Bluetooth |
| Ports & interfaces | |
| Bluetooth version | 5.0 |
| Wireless range | 10 m |
| Frequency band | 2.4 GHz |
| Design | |
| Wireless receiver interface | USB Type-A |
| Product colour | Blue |
| Form factor | Ambidextrous |
| Material | ABS synthetics |
| Surface coloration | Monochromatic |
| Receiver type | Nano receiver |
| Certification | FCC, CE, IC, RCM, VCCI, TELEC, BQB |
| Receiver | |
| Wireless receiver interface | USB Type-A |
| Receiver type | Nano receiver |
| Technical details | |
| Weight | 65 g |
| Quantity | 1 |
| Product colour | Blue |
| Form factor | Ambidextrous |
| Material | ABS synthetics |
| Surface coloration | Monochromatic |
| Connectivity technology | Wireless |
| Harmonized System (HS) code | 84716070 |
| Ergonomics | |
| Wireless range | 10 m |
| Power | |
| Power source | Batteries |
| Number of batteries supported | 1 |
| Battery type | AA |
| Operational conditions | |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating relative humidity (H-H) | 0 - 95% |
| Storage relative humidity (H-H) | 0 - 95% |
| Software | |
| Windows operating systems supported | Yes |
| Mac operating systems supported | Yes |
| System requirements | |
| Mobile operating systems supported | Android |
| Windows operating systems supported | Yes |
| Mac operating systems supported | Yes |
| Other operating systems supported | ChromeOS |
| Certificates | |
| Certification | FCC, CE, IC, RCM, VCCI, TELEC, BQB |
| Weight & dimensions | |
| Weight | 65 g |
| Width | 62 mm |
| Depth | 110 mm |
| Height | 36 mm |
| Packaging content | |
| Wireless receiver interface | USB Type-A |
| Receiver included | Yes |
| Batteries included | Yes |
| User guide | Yes |
| Receiver type | Nano receiver |
| Packaging data | |
| Quantity | 1 |
| Wireless receiver interface | USB Type-A |
| Receiver included | Yes |
| Batteries included | Yes |
| Package weight | 220 g |
| User guide | Yes |
| Receiver type | Nano receiver |
| Package type | Box |
| Package width | 48 mm |
| Package depth | 104 mm |
| Package height | 184 mm |
| Logistics data | |
| Harmonized System (HS) code | 84716070 |
| Other features | |
| Weight | 65 g |
| Connectivity technology | Wireless |
| Compatible operating systems | Chrome OS 44 or above; macOS 10.14 or above; Windows 7 or above |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
