Product specifications
Premium in all the right places.
As calls become more complex and longer than ever, your people need headsets that can help create smarter customer interactions. Now more discreet and lightweight than ever, the EncorePro 530 does just that. Wideband audio is built in from the ground up so your users can expect leading call clarity at a time when all the focus should be on the customer. And with Contextual Intelligence available when connected over softphones, the all-new HW530 can provide the additional insights you need to make your calls even more successful.
All-day comfort
Our most popular corded headsets are now lighter than ever. Weighing just 26g, the EncorePro 530 helps keep your team focused on the customer at all times with its ultra ergonomic design. The discreet styling means your users will forget they are even wearing it, while the visual feedback on mic positioning ensures optimum voice impact. Luxuriously soft ear cushions complete the sensation that this is the most comfortable headset in its class.
The lightweight heavyweight
When your team is making calls all day everyday, you will want to know they are delivering a consistent level of service to your customers. With higher-quality wideband audio as standard on the HW530, you be sure your organisation is meeting TIA920A quality assurance targets. Vibration traps and a noise-cancelling mic mean there is no loss of sound quality in busy work environments. The HW530 also comes Contextual Intelligence-ready so you can improve the customer conversation by analysing key call data from user, supervisor and IT department controls.
As calls become more complex and longer than ever, your people need headsets that can help create smarter customer interactions. Now more discreet and lightweight than ever, the EncorePro 530 does just that. Wideband audio is built in from the ground up so your users can expect leading call clarity at a time when all the focus should be on the customer. And with Contextual Intelligence available when connected over softphones, the all-new HW530 can provide the additional insights you need to make your calls even more successful.
All-day comfort
Our most popular corded headsets are now lighter than ever. Weighing just 26g, the EncorePro 530 helps keep your team focused on the customer at all times with its ultra ergonomic design. The discreet styling means your users will forget they are even wearing it, while the visual feedback on mic positioning ensures optimum voice impact. Luxuriously soft ear cushions complete the sensation that this is the most comfortable headset in its class.
The lightweight heavyweight
When your team is making calls all day everyday, you will want to know they are delivering a consistent level of service to your customers. With higher-quality wideband audio as standard on the HW530, you be sure your organisation is meeting TIA920A quality assurance targets. Vibration traps and a noise-cancelling mic mean there is no loss of sound quality in busy work environments. The HW530 also comes Contextual Intelligence-ready so you can improve the customer conversation by analysing key call data from user, supervisor and IT department controls.
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom |
| Recommended usage | Office/Call center |
| Headset type | Monaural |
| Wearing style | Ear-hook |
| Product colour | Black |
| Technical details | |
| Headset type | Monaural |
| Wearing style | Ear-hook |
| Product colour | Black |
| Design | |
| Product type | Headset |
| Microphone type | Boom |
| Headset type | Monaural |
| Wearing style | Ear-hook |
| Product colour | Black |
| Harmonized System (HS) code | 85183000 |
| Ports & interfaces | |
| Connectivity technology | Wired |
| Headphones | |
| Ear coupling | Supraaural |
| Microphone | |
| Microphone type | Boom |
| Microphone frequency | 150 - 6800 Hz |
| Microphone sensitivity | -39 dB |
| Microphone input impedance | 150 Ω |
| Microphone noise-canceling | Yes |
| Weight & dimensions | |
| Weight | 22 g |
| Logistics data | |
| Harmonized System (HS) code | 85183000 |
| Supplier features | |
| Harmonized System (HS) code | 85183000 |
| Other features | |
| Harmonized System (HS) code | 85183000 |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
