Product specifications
Game and go.
HyperX Cloud MIX™ is a versatile wired gaming headset that converts to a lightweight portable Bluetooth® headset. While using the wired connection, it is capable of pumping out rich Hi-Res Audio at frequencies from 10Hz to 40kHz, so you can hear details and nuances in your audio you might have missed. When the real world beckons, answer the call and unplug to switch to the wireless Bluetooth® mode for up to 20 hours of use. The HyperX custom-designed 40mm Dual Chamber Drivers separate the bass from the mids and highs to cut distortion and provide smoother audio. Featuring a tough aluminum frame, Cloud MIX is designed to withstand the perils of both gaming and life on the go. Whether you’re playing long into the night or out until early morning, the soft memory foam ear cushions give you signature HyperX comfort. The headset includes a flexible, detachable boom mic and features a built-in mic to make it a more travel-ready Bluetooth® headset. Cloud MIX features in-line audio controls for PC and console, with intuitive onboard controls for wireless mode. It’s compatible in wired mode with platforms with 3.5mm ports and compatible in wireless mode with Bluetooth® ready media devices.
HyperX Cloud MIX™ is a versatile wired gaming headset that converts to a lightweight portable Bluetooth® headset. While using the wired connection, it is capable of pumping out rich Hi-Res Audio at frequencies from 10Hz to 40kHz, so you can hear details and nuances in your audio you might have missed. When the real world beckons, answer the call and unplug to switch to the wireless Bluetooth® mode for up to 20 hours of use. The HyperX custom-designed 40mm Dual Chamber Drivers separate the bass from the mids and highs to cut distortion and provide smoother audio. Featuring a tough aluminum frame, Cloud MIX is designed to withstand the perils of both gaming and life on the go. Whether you’re playing long into the night or out until early morning, the soft memory foam ear cushions give you signature HyperX comfort. The headset includes a flexible, detachable boom mic and features a built-in mic to make it a more travel-ready Bluetooth® headset. Cloud MIX features in-line audio controls for PC and console, with intuitive onboard controls for wireless mode. It’s compatible in wired mode with platforms with 3.5mm ports and compatible in wireless mode with Bluetooth® ready media devices.
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom/Built-in microphone |
| Recommended usage | Gaming |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black, Grey |
| Technical details | |
| Driver type | Dynamic |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black, Grey |
| Design | |
| Product type | Headset |
| Microphone type | Boom/Built-in microphone |
| Driver type | Dynamic |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black, Grey |
| Harmonized System (HS) code | 85183000 |
| Ports & interfaces | |
| Connectivity technology | Wireless |
| USB connectivity | Yes |
| Bluetooth | Yes |
| Wireless range | 10 m |
| Bluetooth version | 4.2 |
| Bluetooth profiles | A2DP, AVRCP, DIP, HFP, HSP |
| Headphones | |
| Driver type | Dynamic |
| Ear coupling | Circumaural |
| Headphone frequency | 10 - 40000 Hz |
| Impedance | 40 Ω |
| Headphone sensitivity | 100 dB |
| Magnet type | Neodymium |
| Driver unit | 4 cm |
| Total Harmonic Distortion (THD) | 2% |
| Microphone | |
| Microphone type | Boom/Built-in microphone |
| Microphone direction type | Omnidirectional |
| Microphone frequency | 50 - 18000 Hz |
| Microphone sensitivity | -42 dB |
| Microphone noise-canceling | Yes |
| Battery | |
| Battery recharge time | 3 h |
| Continuous audio playback time | 20 h |
| Weight & dimensions | |
| Weight | 260 g |
| Packaging data | |
| Package width | 228.6 mm |
| Package height | 203.2 mm |
| Package depth | 101.6 mm |
| Package weight | 453 g |
| Logistics data | |
| Harmonized System (HS) code | 85183000 |
| Supplier features | |
| Harmonized System (HS) code | 85183000 |
| Other features | |
| Continuous audio playback time | 20 h |
| Bluetooth version | 4.2 |
| Bluetooth profiles | A2DP, AVRCP, DIP, HFP, HSP |
| Harmonized System (HS) code | 85183000 |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
