Product specifications
Evolved with surround sound and adjustable bass.
The HyperX Cloud Alphaâ„¢ S builds upon the groundbreaking Cloud Alpha and features HyperX virtual 7.1[1] surround sound. With the included audio control mixer, you can activate the surround sound and adjust the game audio and chat balance without having to go into any menus. Bass adjustment sliders have been added to the ear cups so you can personalize your audio. The Cloud Alpha S still features the dual-chamber driver system which reduces distortion and provides clearer sound, as well as signature HyperX comfort afforded by the memory foam ear cushions, which have been upgraded with extra breathable leatherette.
The HyperX Cloud Alphaâ„¢ S builds upon the groundbreaking Cloud Alpha and features HyperX virtual 7.1[1] surround sound. With the included audio control mixer, you can activate the surround sound and adjust the game audio and chat balance without having to go into any menus. Bass adjustment sliders have been added to the ear cups so you can personalize your audio. The Cloud Alpha S still features the dual-chamber driver system which reduces distortion and provides clearer sound, as well as signature HyperX comfort afforded by the memory foam ear cushions, which have been upgraded with extra breathable leatherette.
| Performance | |
|---|---|
| Product type | Headphones |
| Microphone type | Boom |
| Recommended usage | Gaming |
| Compatible products | PC, PS5, PS4 |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Cable length | 1 m |
| Control unit type | External control unit |
| Control type | Buttons |
| Virtual surround technology | Virtual 7.1 surround sound |
| Technical details | |
| Driver type | Dynamic |
| Compatible products | PC, PS5, PS4 |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Design | |
| Product type | Headphones |
| Microphone type | Boom |
| Driver type | Dynamic |
| Compatible products | PC, PS5, PS4 |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Control type | Buttons |
| Harmonized System (HS) code | 85183000 |
| Ports & interfaces | |
| Connectivity technology | Wired |
| 3.5 mm connector | Yes |
| Cable length | 1 m |
| Headphones | |
| Driver type | Dynamic |
| Ear coupling | Circumaural |
| Headphone frequency | 10 - 2300 Hz |
| Impedance | 65 Ω |
| Headphone sensitivity | 99 dB |
| Driver unit | 5 cm |
| Total Harmonic Distortion (THD) | 1% |
| Microphone | |
| Microphone type | Boom |
| Microphone sensitivity | -38 dB |
| Control unit | |
| Control unit type | External control unit |
| Control type | Buttons |
| Weight & dimensions | |
| Weight | 310 g |
| Logistics data | |
| Harmonized System (HS) code | 85183000 |
| Supplier features | |
| Harmonized System (HS) code | 85183000 |
| Other features | |
| Harmonized System (HS) code | 85183000 |
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
