Product specifications
Leap into the future with the ROG Strix B760-F, a fantastic upgrade into 13th Gen with its dominant power solution and best-in-class DDR5 speeds. Its next-gen PCIe 5.0 slot gives overwhelming graphics card throughput for maximum FPS, and you can minimize lag via hyperfast WiFi 6E or 2.5G LAN. All these perks come alongside distinctive rainbow stripes and retro accents so you can show off your gamer pride.
DIY-FRIENDLY FEATURES
PCIE® SLOT Q-RELEASE
A physical button unlocks the first PCIe slot’s security latch with one press, greatly simplifying the process of detaching a PCIe card from the motherboard when it’s time to upgrade to a new GPU or other compatible device.
M.2 Q-LATCH
The innovative Q-Latch makes it easy to install or remove an SSD from an M.2 slot. The design employs a simple locking mechanism to secure the drive, eliminating the need for a traditional screw.
CLEAR CMOS
The Clear CMOS button quickly resets BIOS settings to factory default. It can also be used to reboot the PC if incorrect BIOS settings have been selected.
BIOS FLASHBACKâ„¢
BIOS FlashBackâ„¢ is a safe and simple way to update BIOS. Just drop the (UEFI) BIOS file onto a FAT32-formatted USB stick, plug it into the USB BIOS FlashBack port, and press the button. Updates can even be performed without having memory or a CPU installed.
Q-LED
Four onboard LEDs indicate power status and identify problems with CPU, memory, graphics card, or boot device for quick diagnosis.
ALL-ROUND PERFORMANCE
With a powerful VRM and thick stacked heatsinks, the ROG Strix B760-F is ready for any chip in the Intel 13th Gen lineup. Connected devices can run at incredible speeds as well, thanks to immense PCIe bandwidth.
POWER ARCHITECTURE
16 + 1 power stages, each rated to 60A, deliver ample current to drive the most powerful Intel 13th Gen processors through any workload with ease.
ALLOY CHOKES AND DURABLE CAPACITORS
High-end chokes and durable capacitors are engineered to resist extreme temperatures, enabling performance that exceeds industry standards.
SIX-LAYER PCB
A multi-layered printed circuit board design quickly dissipates heat around the voltage regulators to improve overall system stability.
DDR5 DOMINATION
ROG has a long legacy of flexing the fastest memory performance, and DDR5 is no outlier. Thanks to improved signal routing, now enthusiast-grade kits have been driven far beyond the 7 GT/s mark on the Strix B760-F, and who knows how far future DIMMs can go? Seasoned veterans can test their mettle by tinkering with the extensive array of tuning options in the UEFI.
AEMP II
ASUS Enhanced Memory Profile (AEMP) is an exclusive hardware and firmware solution to overclock generic memory modules. AEMP’s second version allows for automatic tuning of kits during system startup and leverages the PCB trace optimizations of the Strix B760-F to push frequencies higher than ever before. AEMP II can even overclock mixed kits in a quad-DIMM arrangement, and the vast library of support now extends to nearly every DDR5 module that does not otherwise have XMP support.
VRM HEATSINK ARRAY
Covering the power solution are two thick heatsinks with strategic airflow channels for increased heat dissipation while powering high-performance Intel 13th Gen processors.
M.2 HEATSINKS
Heatsinks cover every slot to help keep onboard NVME SSDs at optimal temperatures for consistent performance and reliability.
CPU FAN HEADERS
Positioned near the top of the motherboard, a pair of PWM/DC fan headers give easy access for CPU coolers.
AIO PUMP FAN HEADER
A dedicated PWM/DC header connects self-contained water-cooling setups.
4-PIN FAN HEADERS
The Strix B760-F features four chassis fan headers, each supporting auto-detection of PWM or DC fans.
LEADING CONNECTIVITY
Supersmooth networking, extensive USB bandwidth, and immersive audio all come together to give the ROG Strix B760-F a robust connectivity package.
The top x16 expansion slot is ready for the future with incredible PCIe 5.0 bandwidth, and it is protected with a SafeSlot retention bracket to support the bulk of the latest graphics cards. Zippy storage options abound with three PCIe 4.0 M.2 slots, all featuring robust heatsinks to maximize performance.
WIFI 6E
Onboard WiFi 6E technology takes advantage of newly available spectrum in the 6 GHz band to provide up to seven 160 MHz channels for ultrafast throughput and better performance in dense wireless environments.
Intel 2.5G Ethernet
Low-latency gaming, speedy file transfers, and high-resolution video streaming are among the many perks of onboard Intel® 2.5 Gbps Ethernet.
The Strix B760-F comes loaded with multiple high-speed USB options. All of the rear I/O ports are USB 3.2-compliant, with the fastest being a USB 3.2 Gen 2x2 Type-C® port for data transfers up to 20 Gbps. A chassis port can also receive turbo treatment via the USB Gen 3.2 Gen 2 front-panel connector.
SUPREMEFX
ROG SupremeFX is a unique blend of hardware and software technologies that provide superior audio. The Strix B760-F implementation features the ALC4080 codec for high-resolution playback up to 32-bit/384 kHz across all channels. Front-panel output is streamed through the integrated Savitech amplifier that can drive high-fidelity acoustics to a wide variety of speakers and headsets.
PLAY IN STYLE
With colorful accents, Aura Sync lighting, and a sleek black PCB, the ROG Strix B760-F gives you a bold start to your rig, especially when complemented by similarly vibrant products in the ROG ecosystem.
UNDENIABLY ROG STRIX
Keeping true to its roots, the Strix B760-F is proudly decorated with allusions to games of yesteryear. Scattered decals create a techno-retro fusion backdrop that is punctuated with vibrant highlights and a signature illuminated ROG logo on the I/O shroud.
OUTSHINE THE COMPETITION
ROG Strix motherboards feature ASUS Aura technology, enabling full lighting control and a variety of presets for both onboard RGB LEDs and third-party accessories. Effects can be easily synced across compatible ROG graphics cards, monitors, keyboards, and mice to give your setup a unified look.
COOLER COMPATIBILITY
The ROG Strix B760-F bears the same LGA 1700 socket as Z690 and B660 models, so many existing coolers are compatible, including all AIO offerings from ASUS and ROG.
THE ROG STRIX ECOSYSTEM AWAITS
Level up your game with ROG Strix. Enjoy complimentary aesthetics, control, and compatibility across AIO coolers, cases, peripherals, and much more. ROG offers more choices than any other brand.
SOFTWARE UTILITIES
Take command of your system through a bevy of ROG-exclusive tools that let you maximize performance and customize your experience.
TWO-WAY AI NOISE CANCELATION
This utility leverages a massive deep-learning database to reduce over 5 million types of background noise from incoming or outgoing audio, helping ensure crystal-clear communication in games or calls.
AI NETWORKING
GameFirst VI optimizes networking performance by allocating bandwidth in real time based on application usage scenarios and corresponding learning algorithms. The latest update includes dedicated support for GeForce NOW to ensure the lowest latency possible during intense game streaming sessions.
The renowned ROG UEFI (BIOS) provides everything you need to configure, tweak, and tune your rig. It offers intelligently simplified options for newcomers to PC DIY, as well as more comprehensive features for seasoned veterans.
AI Suite 3 gives you digital power controls and hardware monitoring directly from the OS. Intuitive sliders and dials let you take command of your VRM, including tweaking load-line calibration, switching frequency, and voltage droop, all while tracking CPU vitals and fan speeds in real time.
Sonic Studio supports HRTF-based (head-related transfer function*) virtual surround for headsets, casting an immersive aural landscape that draws you deeper into the action. The intuitive Sonic Studio interface also offers a range of EQ options and one-click presets, allowing you to tailor acoustics to suit personal preferences or the characteristics of your headset.
Through the pre-loaded DTS® Sound Unbound™ app, the ROG Strix B760-F envelops you in rich audio, conjuring whole new levels of immersion for extraordinary gaming and entertainment experiences. By exploiting Microsoft spatial sound technology, DTS Sound Unbound creates an audial 3D space — putting you right in the middle of the soundscape, where you can sense the location and direction of every gunshot, footstep, or other sound in your virtual environment.
The ROG Strix B760-F includes a sixty-day AIDA64 Extreme subscription, a tool that provides detailed information about hardware and software, as well as benchmarks to measure the performance of the entire system or individual components. AIDA64 Extreme includes a monitoring and diagnostics feature to detect and prevent hardware issues. All vital system sensors can be tracked in real time, allowing voltage readings, fan speeds, and temperature information to be displayed on the desktop or sent to dedicated displays or to the LCD panels of ROG AIO liquid coolers*.
* Support available for ROG Ryujin II and later models.
Armoury Crate is a software utility designed to give you centralized control of supported gaming products, making it easy to tune the look and feel of your system. From a single intuitive interface, Armoury Crate helps you customize RGB lighting and effects for compatible devices and synchronize them with Aura Sync to create a unified lighting scheme across your system. In addition, Armoury Crate’s Fan Xpert4 tool provides comprehensive control over fans, water pumps, and all-in-one (AIO) coolers.
You can use Armoury Crate to download drivers, tools, and user manuals, and to register products. It also taps into a special news feed that connects you to the global ASUS gaming community.
* Windows 10 or 11 required for full Aura Sync functionality within Armoury Crate. For Windows 8 and earlier versions, standalone Aura Sync software is available for free download from the product support site.​
DIY-FRIENDLY FEATURES
PCIE® SLOT Q-RELEASE
A physical button unlocks the first PCIe slot’s security latch with one press, greatly simplifying the process of detaching a PCIe card from the motherboard when it’s time to upgrade to a new GPU or other compatible device.
M.2 Q-LATCH
The innovative Q-Latch makes it easy to install or remove an SSD from an M.2 slot. The design employs a simple locking mechanism to secure the drive, eliminating the need for a traditional screw.
CLEAR CMOS
The Clear CMOS button quickly resets BIOS settings to factory default. It can also be used to reboot the PC if incorrect BIOS settings have been selected.
BIOS FLASHBACKâ„¢
BIOS FlashBackâ„¢ is a safe and simple way to update BIOS. Just drop the (UEFI) BIOS file onto a FAT32-formatted USB stick, plug it into the USB BIOS FlashBack port, and press the button. Updates can even be performed without having memory or a CPU installed.
Q-LED
Four onboard LEDs indicate power status and identify problems with CPU, memory, graphics card, or boot device for quick diagnosis.
ALL-ROUND PERFORMANCE
With a powerful VRM and thick stacked heatsinks, the ROG Strix B760-F is ready for any chip in the Intel 13th Gen lineup. Connected devices can run at incredible speeds as well, thanks to immense PCIe bandwidth.
POWER ARCHITECTURE
16 + 1 power stages, each rated to 60A, deliver ample current to drive the most powerful Intel 13th Gen processors through any workload with ease.
ALLOY CHOKES AND DURABLE CAPACITORS
High-end chokes and durable capacitors are engineered to resist extreme temperatures, enabling performance that exceeds industry standards.
SIX-LAYER PCB
A multi-layered printed circuit board design quickly dissipates heat around the voltage regulators to improve overall system stability.
DDR5 DOMINATION
ROG has a long legacy of flexing the fastest memory performance, and DDR5 is no outlier. Thanks to improved signal routing, now enthusiast-grade kits have been driven far beyond the 7 GT/s mark on the Strix B760-F, and who knows how far future DIMMs can go? Seasoned veterans can test their mettle by tinkering with the extensive array of tuning options in the UEFI.
AEMP II
ASUS Enhanced Memory Profile (AEMP) is an exclusive hardware and firmware solution to overclock generic memory modules. AEMP’s second version allows for automatic tuning of kits during system startup and leverages the PCB trace optimizations of the Strix B760-F to push frequencies higher than ever before. AEMP II can even overclock mixed kits in a quad-DIMM arrangement, and the vast library of support now extends to nearly every DDR5 module that does not otherwise have XMP support.
VRM HEATSINK ARRAY
Covering the power solution are two thick heatsinks with strategic airflow channels for increased heat dissipation while powering high-performance Intel 13th Gen processors.
M.2 HEATSINKS
Heatsinks cover every slot to help keep onboard NVME SSDs at optimal temperatures for consistent performance and reliability.
CPU FAN HEADERS
Positioned near the top of the motherboard, a pair of PWM/DC fan headers give easy access for CPU coolers.
AIO PUMP FAN HEADER
A dedicated PWM/DC header connects self-contained water-cooling setups.
4-PIN FAN HEADERS
The Strix B760-F features four chassis fan headers, each supporting auto-detection of PWM or DC fans.
LEADING CONNECTIVITY
Supersmooth networking, extensive USB bandwidth, and immersive audio all come together to give the ROG Strix B760-F a robust connectivity package.
The top x16 expansion slot is ready for the future with incredible PCIe 5.0 bandwidth, and it is protected with a SafeSlot retention bracket to support the bulk of the latest graphics cards. Zippy storage options abound with three PCIe 4.0 M.2 slots, all featuring robust heatsinks to maximize performance.
WIFI 6E
Onboard WiFi 6E technology takes advantage of newly available spectrum in the 6 GHz band to provide up to seven 160 MHz channels for ultrafast throughput and better performance in dense wireless environments.
Intel 2.5G Ethernet
Low-latency gaming, speedy file transfers, and high-resolution video streaming are among the many perks of onboard Intel® 2.5 Gbps Ethernet.
The Strix B760-F comes loaded with multiple high-speed USB options. All of the rear I/O ports are USB 3.2-compliant, with the fastest being a USB 3.2 Gen 2x2 Type-C® port for data transfers up to 20 Gbps. A chassis port can also receive turbo treatment via the USB Gen 3.2 Gen 2 front-panel connector.
SUPREMEFX
ROG SupremeFX is a unique blend of hardware and software technologies that provide superior audio. The Strix B760-F implementation features the ALC4080 codec for high-resolution playback up to 32-bit/384 kHz across all channels. Front-panel output is streamed through the integrated Savitech amplifier that can drive high-fidelity acoustics to a wide variety of speakers and headsets.
PLAY IN STYLE
With colorful accents, Aura Sync lighting, and a sleek black PCB, the ROG Strix B760-F gives you a bold start to your rig, especially when complemented by similarly vibrant products in the ROG ecosystem.
UNDENIABLY ROG STRIX
Keeping true to its roots, the Strix B760-F is proudly decorated with allusions to games of yesteryear. Scattered decals create a techno-retro fusion backdrop that is punctuated with vibrant highlights and a signature illuminated ROG logo on the I/O shroud.
OUTSHINE THE COMPETITION
ROG Strix motherboards feature ASUS Aura technology, enabling full lighting control and a variety of presets for both onboard RGB LEDs and third-party accessories. Effects can be easily synced across compatible ROG graphics cards, monitors, keyboards, and mice to give your setup a unified look.
COOLER COMPATIBILITY
The ROG Strix B760-F bears the same LGA 1700 socket as Z690 and B660 models, so many existing coolers are compatible, including all AIO offerings from ASUS and ROG.
THE ROG STRIX ECOSYSTEM AWAITS
Level up your game with ROG Strix. Enjoy complimentary aesthetics, control, and compatibility across AIO coolers, cases, peripherals, and much more. ROG offers more choices than any other brand.
SOFTWARE UTILITIES
Take command of your system through a bevy of ROG-exclusive tools that let you maximize performance and customize your experience.
TWO-WAY AI NOISE CANCELATION
This utility leverages a massive deep-learning database to reduce over 5 million types of background noise from incoming or outgoing audio, helping ensure crystal-clear communication in games or calls.
AI NETWORKING
GameFirst VI optimizes networking performance by allocating bandwidth in real time based on application usage scenarios and corresponding learning algorithms. The latest update includes dedicated support for GeForce NOW to ensure the lowest latency possible during intense game streaming sessions.
The renowned ROG UEFI (BIOS) provides everything you need to configure, tweak, and tune your rig. It offers intelligently simplified options for newcomers to PC DIY, as well as more comprehensive features for seasoned veterans.
AI Suite 3 gives you digital power controls and hardware monitoring directly from the OS. Intuitive sliders and dials let you take command of your VRM, including tweaking load-line calibration, switching frequency, and voltage droop, all while tracking CPU vitals and fan speeds in real time.
Sonic Studio supports HRTF-based (head-related transfer function*) virtual surround for headsets, casting an immersive aural landscape that draws you deeper into the action. The intuitive Sonic Studio interface also offers a range of EQ options and one-click presets, allowing you to tailor acoustics to suit personal preferences or the characteristics of your headset.
Through the pre-loaded DTS® Sound Unbound™ app, the ROG Strix B760-F envelops you in rich audio, conjuring whole new levels of immersion for extraordinary gaming and entertainment experiences. By exploiting Microsoft spatial sound technology, DTS Sound Unbound creates an audial 3D space — putting you right in the middle of the soundscape, where you can sense the location and direction of every gunshot, footstep, or other sound in your virtual environment.
The ROG Strix B760-F includes a sixty-day AIDA64 Extreme subscription, a tool that provides detailed information about hardware and software, as well as benchmarks to measure the performance of the entire system or individual components. AIDA64 Extreme includes a monitoring and diagnostics feature to detect and prevent hardware issues. All vital system sensors can be tracked in real time, allowing voltage readings, fan speeds, and temperature information to be displayed on the desktop or sent to dedicated displays or to the LCD panels of ROG AIO liquid coolers*.
* Support available for ROG Ryujin II and later models.
Armoury Crate is a software utility designed to give you centralized control of supported gaming products, making it easy to tune the look and feel of your system. From a single intuitive interface, Armoury Crate helps you customize RGB lighting and effects for compatible devices and synchronize them with Aura Sync to create a unified lighting scheme across your system. In addition, Armoury Crate’s Fan Xpert4 tool provides comprehensive control over fans, water pumps, and all-in-one (AIO) coolers.
You can use Armoury Crate to download drivers, tools, and user manuals, and to register products. It also taps into a special news feed that connects you to the global ASUS gaming community.
* Windows 10 or 11 required for full Aura Sync functionality within Armoury Crate. For Windows 8 and earlier versions, standalone Aura Sync software is available for free download from the product support site.​
| Internal I/O | |
|---|---|
| Number of M.2 (M) slots | 3 |
| Thunderbolt headers | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) connectors | 1 |
| Front panel connector | Yes |
| 12V power connector | Yes |
| Supported storage drive interfaces | M.2, SATA III |
| USB 2.0 connectors | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) connectors | 1 |
| Peripheral (Molex) power connectors (4-pin) | 1 |
| Number of SATA III connectors | 4 |
| Number of chassis fan connectors | 4 |
| Front panel audio connector | Yes |
| EPS power connector (8-pin) | Yes |
| CPU fan connector | Yes |
| Chassis intrusion connector | Yes |
| ATX Power connector (24-pin) | Yes |
| RGB LED pin header | Yes |
| Technical details | |
| Motherboard chipset family | Intel |
| Motherboard chipset | Intel B760 |
| Supported processor sockets | LGA 1700 |
| Parallel processing technology support | Not supported |
| On-board graphics card | No |
| HDMI version | 2.1 |
| Cooling type | Passive |
| Back-to-BIOS button | Yes |
| Motherboard form factor | ATX |
| Component for | PC |
| Audio | |
| Audio output channels | 7.1 channels |
| Performance | |
| Number of HDDs supported | 4 |
| Supported storage drive types | HDD & SSD |
| Windows operating systems supported | Windows 10, Windows 11 |
| Motherboard chipset family | Intel |
| Motherboard chipset | Intel B760 |
| RAID levels | 0, 1, 5, 10 |
| Supported processor sockets | LGA 1700 |
| Cooling type | Passive |
| Audio output channels | 7.1 channels |
| Motherboard form factor | ATX |
| Component for | PC |
| Processor | |
| Processor manufacturer | Intel |
| Compatible processor series | Intel® Celeron®, Intel® Core™ i3, Intel® Core™ i5, Intel® Core™ i7, Intel® Core™ i9, Intel® Pentium® Gold |
| Supported processor sockets | LGA 1700 |
| Maximum number of SMP processors | 1 |
| Processor socket | LGA 1700 |
| Memory | |
| Number of memory slots | 4 |
| Memory slots type | DIMM |
| Supported memory types | DDR5-SDRAM |
| Memory channels | Dual-channel |
| ECC | No |
| Non-ECC | Yes |
| Supported memory clock speeds | 7800,7000,6800,6600,6400,6200,6000,5800,5600,5400,5200,5000,4800 MHz |
| Maximum internal memory | 192 GB |
| Unbuffered memory | Yes |
| Supported memory clock speed (max) | 7800 MHz |
| Storage controllers | |
| Number of HDDs supported | 4 |
| Supported storage drive types | HDD & SSD |
| Supported storage drive interfaces | M.2, SATA III |
| RAID levels | 0, 1, 5, 10 |
| Number of storage drives supported | 7 |
| RAID support | Yes |
| Graphics | |
| Parallel processing technology support | Not supported |
| On-board graphics card | No |
| Rear panel I/O ports | |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 6 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 1 |
| DisplayPort version | 1.4 |
| WiFi-AP antenna jack | 2 |
| S/PDIF out port | Yes |
| Microphone in | Yes |
| Headphone outputs | 1 |
| HDMI version | 2.1 |
| HDMI ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 1 |
| DisplayPorts quantity | 1 |
| USB 3.2 Gen 2x2 Type-C ports quantity | 1 |
| Line-in | Yes |
| Network | |
| Ethernet LAN | Yes |
| Wi-Fi | Yes |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax) |
| Ethernet interface type | 2.5 Gigabit Ethernet |
| Bluetooth | Yes |
| Bluetooth version | 5.3 |
| Top Wi-Fi standard | Wi-Fi 6E (802.11ax) |
| Features | |
| Power source type | ATX |
| Windows operating systems supported | Windows 10, Windows 11 |
| Motherboard chipset family | Intel |
| Motherboard chipset | Intel B760 |
| Supported processor sockets | LGA 1700 |
| Cooling type | Passive |
| Audio output channels | 7.1 channels |
| Motherboard form factor | ATX |
| Component for | PC |
| Audio chip | Realtek ALC4080 |
| Product colour | Black |
| Expansion slots | |
| Number of M.2 (M) slots | 3 |
| PCI Express x1 (Gen 3.x) slots | 2 |
| PCI Express x16 (Gen 3.x) slots | 1 |
| PCI Express x16 (Gen 5.x) slots | 1 |
| BIOS | |
| BIOS type | UEFI AMI |
| BIOS memory size | 256 Mbit |
| Back-to-BIOS button | Yes |
| Clear CMOS button | Yes |
| Power | |
| Power source type | ATX |
| Packaging data | |
| Package width | 280 mm |
| Package depth | 71 mm |
| Package height | 265 mm |
| Package weight | 1.27 kg |
| Software | |
| Windows operating systems supported | Windows 10, Windows 11 |
| Weight & dimensions | |
| Package width | 280 mm |
| Package depth | 71 mm |
| Package height | 265 mm |
| Package weight | 1.27 kg |
| Width | 305 mm |
| Depth | 244 mm |
| Packaging content | |
| Cables included | SATA |
| User guide | Yes |
| Other features | |
| Package width | 280 mm |
| Package depth | 71 mm |
| Package height | 265 mm |
| Package weight | 1.27 kg |
| Back-to-BIOS button | Yes |
Accessories
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Shipping & Return
Shipping Policy Overview:
This policy delineates the guidelines for shipping and returns when sending goods through mail. These guidelines encompass details such as costs, delivery times, and procedures to follow in case of product damage upon arrival.
When do we ship?
To provide clarity on anticipated delivery dates for GIGATE shipments, we have included the expected delivery date beneath each product. Moreover, our customer service team reaches out within 24 working hours of purchase to review orders and confirm delivery dates.
Where do we ship to?
GIGATE dispatches products from six warehouses in distinct regions to streamline shipping and minimize delivery times. We employ professional carriers and logistics systems to cover all cities in Saudi Arabia, ensuring efficient tracking of shipments.
How do we ship?
While most orders are shipped via selected professional couriers (DHL,OTO, SMSA) ,the shipping company is chosen by the GIGATE operation team based on product type, warehouse location, and customer destination address. Customers can provide special instructions in the comments box or inform GIGATE customer service during their address verification call.
Shipping Rates:
GIGATE offers Free Shipping on all products, excluding special items that incur additional shipping costs.
Order Tracking:
GIGATE provides a dedicated page for customers to easily track their shipments and monitor order statuses. Tracking can be done using the order ID and email address received upon order placement or the carrier tracking number.
Stock Availability:
While items are typically in stock, occasional shortages may occur due to sudden demand. In such cases, customers are promptly notified, and GIGATE customer service communicates the expected delivery time. Customers dissatisfied with the revised delivery time may opt for a refund within 2 hours.
VAT, Customs, and Duties:
All costs, including shipping, VAT, customs, and duties, are transparently included in the paid price. GIGATE ensures customers are informed of the total cost before purchase through a prominently displayed notification.
Shipping Damages:
GIGATE prioritizes secure packing and selects professional carriers to minimize the risk of damage during shipment. In the rare event of damages, customers must inform the customer service or support team within 24 hours of delivery for prompt resolution.
Return Shipment:
For return procedures, please refer to our Return and Refund Policy. If a return is unrelated to technical issues or product specifications and is solely due to a change of mind, return costs are the responsibility of the customer. Customers can coordinate returns with the customer care team or support team for seamless processing.
